Returns & Exchanges

European Wax Center is committed to your satisfaction; if you are not completely happy with your retail purchase, we offer a flexible return policy for both in-center and online orders. Products must be returned within 30 days of purchase in their original condition to qualify for a full refund or exchange.

Return Process

• 1.
  Verify Eligibility

  Ensure your product is at least half-full and was purchased within the last 30 days from a European Wax Center location or our official website.

• 2.
  Locate Your Receipt

  Provide your original paper receipt, digital order confirmation, or the phone number associated with your EWC rewards account to verify the transaction.

• 3.
  Visit a Center

  Bring the item to any European Wax Center location nationwide, regardless of where the original purchase was made, for an immediate exchange or refund.

• 4.
  Receive Your Refund

  Refunds will be issued to the original form of payment; please allow 5-7 business days for the credit to reflect on your bank statement.